FAQS

Welcome to thaiglasses! We specialize in smart AI glasses and are committed to using technology to enhance your vision..

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Need Help?

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

If we aren’t available, drop us an email and we will get back to you within 20-36 hours!

Pre Sale Questions

Our AI glasses integrate multiple functions such as real-time voice translation, intelligent navigation, photo and video recording, and message reminders to help you easily cope with various scenarios.

Whether you are a business person, a travel enthusiast, or a technology enthusiast, Thaiglasses can bring you a brand new smart experience.

Under normal use, the battery life can reach 6-8 hours, depending on the usage function and environment.

Yes, our AI glasses can be connected to mobile phones via Bluetooth to achieve more intelligent operations and data synchronization.

You can contact our customer service team via email at thaiglasses@outlook.com. We provide professional technical support and repair services.

After-sales issues

Please contact our customer service immediately at thaiglasses@outlook.com. We will assist you in troubleshooting and provide repair or replacement services if necessary.

Our AI glasses come with a 1-month limited warranty from the date of purchase, covering product quality issues but excluding man-made damage.

For eligible products, please contact us within 30 days of receipt to request a return. Return shipping costs are the buyer's responsibility. For detailed return and exchange procedures, please refer to our Return Policy page.

You can contact customer service to purchase the corresponding accessories, and we will provide you with genuine accessories support.

Please use a clean soft cloth to wipe the lens and avoid using chemical solvents. Please store it in the original packaging and avoid high temperature and humidity environment.

Unable to find satisfactory answers ? Contact Support